Warranty

The Elecwish guarantee is simple: provide customers with 100% satisfaction with of our Elecwish branded items and services. If you are not happy with our service or product or in need of help, drop us an email to elecwishcustomerservice@gmail.com and we won't stop working until you're satisfied.

Elecwish has built its reputation by designing a comfortable and pleasant lifestyle experience without compromising on aesthetics. Each of our product uses innovative forms of scenic, perception and design to bring Elecwish to life. If you receive any item not meeting expectation in 30 days from the date of purchase, please contact our service support team. Please refer to our Return Policy for more detailed information about returns. We guarantee that we will do our best to resolve your issue as quickly and thoroughly. We want you to be our lifelong customer.

Product Warranty: 1-3 years warranty for normal ELECWISH products, the actual warranty time is subject to the description on the product details page, if there is no special instructions, the default warranty is 3 years.

Our support team pledges that we answer your inquiries up to 48 hours and will help and guide for many years to come.

We will not distribute your email address, receipt information or any other personal information to others. We will never discuss your personal situation with anyone else. We want to earn your trust. We will always treat you with respect and we value your privacy. If you want to know more about how we use your information, please refer to our Privacy Policy.